You can also contact our Customer Service center by emailing us images of defected/wrong product at info@cougar.com.pk or calling us at 042-32301484 within 7 days of delivery.

Non-sale Product(s) can be exchanged from any of our retail stores within 7 days from the date of delivery. If the time has exceeded 7 days, then exchange is not possible.

Cougar does not offer a "returned or money back guarantee'' on purchased items.